WARRANTY AND GUARANTEE
HOW IT WORKS
HOW IT WORKS
Every system we install comes with two layers of protection: a 10-Year Parts Warranty (when registered with the manufacturer within 60 days of installation; exact terms vary by brand) and a 5-Year Labor Warranty provided through our licensed installation partners. Want longer labor coverage? An optional 10-Year Labor Plan is available for purchase. Reliable comfort, no hassle.
Manufacturer parts warranty: 10 years when your equipment is registered with the manufacturer within 60 days of installation. If it is not registered in time, the manufacturer's standard coverage applies, typically 5 years. Exact terms vary by brand.
If Kyle Heat and Air installed your system, our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days. No invoice or paperwork is needed from you.
If a covered part fails during the warranty period, the manufacturer replaces the part at no cost. Manufacturer warranties cover parts only, not labor. Labor is covered by our 5-Year Labor Warranty, which applies to installation-related issues and to repairs covered by the manufacturer's parts warranty.
Manufacturer warranties cover parts only, not labor, so we go a step further. Every system we install includes a 5-Year Labor Warranty provided through our licensed installation partners. If an installation-related issue arises, or a repair covered by the manufacturer's parts warranty needs labor, within five years of installation, we cover the labor at no charge. Excludes maintenance, filter changes, customer-caused damage, and acts of nature. Want longer labor coverage? The optional 10-Year Labor Plan extends it to 10 years. It is a paid add-on.
If we installed your system, our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days. There is nothing you need to do, and no invoice or paperwork is needed from you. If you bought equipment without installation from us, follow the registration link above for your brand and complete the steps within 60 days of installation.